Keeping Your Kitchenaid Mixer Running Smoothly

At Mr. Mixer Fixer, we understand the importance of your KitchenAid mixer. It's a vital tool in your kitchen, and we're here to ensure it stays in top working condition. Located in Rochester, New York, we specialize in servicing KitchenAid mixers to keep them running like new.

Our Services

"We offer same day service upon request at no additional fee"     Appointment needed

We offer comprehensive service for your KitchenAid mixer, ensuring peak performance and longevity. Our services include:

Regrease & Clean Gears

Our signature service involves a thorough inspection, disassembly, degreasing, regreasing, reassembly, and precise tuning of your mixer. This often resolves most common issues.

Parts Replacement & Rebuilds

If your mixer requires new parts, we can source and install them. We handle gaskets, gears, pins, bearings, and more. We also offer complete mixer rebuilds.

Tune-Ups & Repair

We offer comprehensive tune-up and repair services for KitchenAid mixers. We address common problems, ensuring your mixer runs smoothly and efficiently.

Why Choose Mr. Mixer Fixer?

With years of experience and in-depth knowledge, we are your trusted experts for KitchenAid mixer repair in Rochester, New York. We specialize in mixers from 1978 to current 2025 models, ensuring quality service every time.

Expert Kitchenaid Mixer Repair

We offer specialized services tailored to meet your individual KitchenAid needs. Our approach is focused on understanding and responding to what you require, providing effective and practical solutions for all your mixer issues.

Common Kitchenaid Mixer Issues We Fix

We address a wide range of common KitchenAid mixer problems, including issues with gaskets, gears, pins, and bearings. If your mixer is struggling, we have the expertise to diagnose and resolve the problem efficiently.

                                 KitchenAid Mixer Issues

 

The most common issues with KitchenAid stand mixers (home models like Artisan, Classic, Professional series) are well-documented from user reports, repair guides, and troubleshooting resources. These durable machines often last decades with proper care, but wear from heavy use (e.g., frequent bread dough) or age leads to recurring problems. Here's a breakdown of the top ones:

  • Noisy operation, grinding, rattling, or "chattering" sounds — Often the #1 complaint. Caused by old, dried-out, or inadequate grease in the gearbox. Over time, the planetary gears wear, leading to metal-on-metal noise or vibration. Fix: Professional regrease/tune-up (common DIY with food-grade grease) or service center repair.
  • Beater hits the bowl, doesn't reach ingredients, or leaves unmixed spots — The beater-to-bowl clearance gets out of adjustment. This is easy to fix with the "dime test" (slide a dime between beater and bowl; adjust the screw if it scrapes or gaps too much).
  • Mixer won't start or turns on intermittently — Could be worn carbon brushes in the motor, faulty phase control board/speed control assembly, loose pivot screw on the speed lever, bad power cord/outlet, or thermal overload from overheating.
  • Runs only at one speed (or won't change speeds) — Issues with the speed control board, governor assembly, or electrical contacts (e.g., copper bar misalignment or wear).
  • Overheating and automatic shut-off — Many models have thermal protection that kicks in during prolonged heavy mixing (like thick dough). It resets after cooling, but repeated triggers may indicate motor strain or poor ventilation.
  • Motor struggles or stalls under load — Common with dense batters/doughs if the mixer is underpowered for the task (e.g., smaller models) or if gears/bearings are worn. Some users report "walking" across the counter due to vibration.
  • Bowl lift or tilt-head issues (e.g., stuck bowl, wobbly head) — Less common but seen in tilt-head models; can stem from worn pins, springs, or misalignment.
  • Other occasional problems — Beater shaft slipping out, burning smells (from grease or motor), speed surging, or electrical failures (e.g., hall sensor in some models).

Many of these stem from lack of maintenance—KitchenAid recommends periodic greasing (every few years for heavy users) to prevent gear wear. If your mixer has a specific symptom (e.g., model number or exact issue), share more details for targeted advice!

 

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

 

Please note:

We do not accept shipping or ship anything- we service Local residents, drop off and pick up available only. This ensures  same day services, lower prices on repairs and ensures a more personable professional experience.